Our Company
Meet the experienced team driving innovation and excellence at truWarranty.
Leadership
Ronald Gardner is an accomplished business leader with a robust background in the insurance and automotive industries. Since 2010, he has served as the CEO and President of The Rosemark Group, where he has played a pivotal role in steering the company towards growth and innovation in the F&I (Finance and Insurance) products sector.
With extensive experience as a Chief Operating Officer, Ron has developed a strong reputation for his expertise in negotiation, budgeting, business planning, and operations management. His entrepreneurial spirit and strategic insight have been instrumental in driving The Rosemark Group's success in a competitive market.
Ron holds a Bachelor of Business Administration (B.B.A.) with a concentration in Accounting and Finance from the University of Arkansas at Fayetteville. This academic foundation has equipped him with the financial acumen necessary to navigate complex business environments and make informed decisions that enhance operational efficiency.
In addition to his leadership at The Rosemark Group, Ron has recently acquired the truWarranty brand, further expanding the company’s offerings and solidifying its position as a trusted third-party administrator (TPA) within the F&I provider industry. This strategic move underscores his commitment to delivering exceptional products and services that meet the evolving needs of clients and consumers alike.
Through his vision and dedication, Ronald Gardner continues to make significant contributions to the F&I products landscape, driving innovation and fostering partnerships that enhance the value provided to customers and stakeholders.
Carl brings more than 30 years of diverse experience in the auto industry. Starting as a light line technician in a family-owned dealership progressing through various positions in the dealership. Carl’s retail career is highlighted in the dealership as GM/Partner of a Lincoln Mazda dealership in Metro Dallas TX.
Earning his Associates degree of Automotive Management and dual bachelor’s degrees in marketing and management from Northwood University, Carl earned a position with Ford Motor Company as a Zone Manager upon graduation.
Carl started his career in the VSC provider arena as the Director of Training for the Automotive Financial
Group, District Manager positions with Gulf States Financial Group and American Financial & Automotive Services. Carl also served as the Director of Training for APCO. Prior to joining truWarranty, Carl served as the VP of Business Development: FI Agency at Zurich North America. In this role Carl was responsible for recruiting, vetting, and managing the ongoing relationships between Zurich and their Agency Partners.
As Head of Business Development at truWarranty Carl is responsible for seeking new business opportunities to grow truWarranty’s Agent base of Voluntary protection Products in the marketplace.
Bryan has 29 years in the auto industry. Starting as a helper in the dealership and developing experience and knowledge on his path both in sales and service. Bryan holds the following certifications from Ford Motor Company- Master Customer Relations Manager, Master Commercial Account Manager, Master Sales Manager, Master Commercial Fleet Truck Sales Manager, Master Commercial Service Manager, Master Service Manager, Master Quick Lane Manager, and Master Sales Manager.
Bryan came to truWarranty in 2020 as Claims Director and has built a solid team of Claims Managers, Adjudicators and Coordinators. Bryan’s experience in franchise dealerships on the service side as well as the sales side enables our team to better understand the daily operations of the departments we deal with in order to streamline claims and ensure accuracy on approvals.
As Head of Mechanical and Ancillary products claims at truWarranty. Bryan is responsible for overseeing intake of new claims and timely approvals by the Claims Managers and Adjudicators.
Caleb Lythgoe is an exciting new talent in the industry, whose journey with truWarranty has been nothing short of impressive. Starting his career as a GAP Claims Adjudicator, Caleb quickly demonstrated his exceptional skills and commitment, which led to his promotion to Claims Manager. Today, he excels in his role as the Director of GAP Claims.
Caleb holds a dual bachelor's degree in Christian Studies and History from Roanoke College, as well as a master's degree in Christian Leadership from Dallas Theological Seminary. When asked how his education has shaped his approach in the automotive industry, he reflects, “My studies in leadership and history have shown me that honesty and integrity are powerful assets, and that’s precisely what I aim to bring to this field.”
As the Director of GAP Claims, Caleb is responsible for overseeing the handling of all GAP claims and leading the GAP team. Under his guidance, the team is dedicated to addressing every inquiry with thoroughness and transparency. If they don’t immediately have an answer, they are committed to finding one, ensuring that every question is met with professionalism and expertise.